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Supporter Number Issues

PostPosted: Fri Jun 05, 2015 11:10 am
by City64
After lengthy seating re location issues just wondering if any other season ticket holders / Citizens etc etc have had supporter number issues with the ticket office ? Why can't we just have one single supporter number ?? would save a whole lot of grief , phone calls and time !

Re: Supporter Number Issues

PostPosted: Fri Jun 05, 2015 12:22 pm
by Ted Hughes
City64 wrote:After lengthy seating re location issues just wondering if any other season ticket holders / Citizens etc etc have had supporter number issues with the ticket office ? Why can't we just have one single supporter number ?? would save a whole lot of grief , phone calls and time !


You mean they have changed your number because you relocated ?

Re: Supporter Number Issues

PostPosted: Fri Jun 05, 2015 12:30 pm
by City64
No mate . Seems if you have purchased other types of membership or had other transactions you get another supporter number through said purchase / transaction thus creating supporter number issues . Bit of a nightmare tbh and long winded in this day age , just wondering if others have had same issue .

Re: Supporter Number Issues

PostPosted: Fri Jun 05, 2015 12:44 pm
by Ted Hughes
City64 wrote:No mate . Seems if you have purchased other types of membership or had other transactions you get another supporter number through said purchase / transaction thus creating supporter number issues . Bit of a nightmare tbh and long winded in this day age , just wondering if others have had same issue .


Bizarre.

I don't buy anything anyway, apart from Bovril.

Re: Supporter Number Issues

PostPosted: Fri Jun 05, 2015 1:04 pm
by Feed The Goat
When my lad changed from blue membership to season card his number stayed the same and loyalty points transferred

Re: Supporter Number Issues

PostPosted: Fri Jun 05, 2015 1:19 pm
by Wonderwall
I dont know why anyone would have their number changed? I have moved seats several times, had blue, gold and platinum memberships and always had the same number since 2003?

Re: Supporter Number Issues

PostPosted: Fri Jun 05, 2015 1:23 pm
by City64
Feed The Goat wrote:When my lad changed from blue membership to season card his number stayed the same and loyalty points transferred

That is what is supposed to happen , saves loads of grief . Seems some have been given different supporter numbers whilst doing this by mistake . Maybe it's the volume of ticket sales / re location ?

Re: Supporter Number Issues

PostPosted: Fri Jun 05, 2015 1:28 pm
by City64
Wonderwall wrote:I dont know why anyone would have their number changed? I have moved seats several times, had blue, gold and platinum memberships and always had the same number since 2003?

In my instance I was given another supporter number (don't know why) and this only showed up after several lengthy phone calls . Still not had a plausable answer as to why but all is now sorted ....... eventually :-)

Re: Supporter Number Issues

PostPosted: Fri Jun 05, 2015 1:34 pm
by DoomMerchant
Ted Hughes wrote:
City64 wrote:No mate . Seems if you have purchased other types of membership or had other transactions you get another supporter number through said purchase / transaction thus creating supporter number issues . Bit of a nightmare tbh and long winded in this day age , just wondering if others have had same issue .


Bizarre.

I don't buy anything anyway, apart from Bovril.


what about pipe cleaners, and strepsils?

cheers

Re: Supporter Number Issues

PostPosted: Fri Jun 05, 2015 2:16 pm
by Ted Hughes
They do City Strepsils ?

Marvellous.

Re: Supporter Number Issues

PostPosted: Fri Jun 05, 2015 4:00 pm
by stevefromdonny
DoomMerchant wrote:
Ted Hughes wrote:
City64 wrote:No mate . Seems if you have purchased other types of membership or had other transactions you get another supporter number through said purchase / transaction thus creating supporter number issues . Bit of a nightmare tbh and long winded in this day age , just wondering if others have had same issue .


Bizarre.

I don't buy anything anyway, apart from Bovril.


what about pipe cleaners, and strepsils?

cheers


what about slippers cardies

Re: Supporter Number Issues

PostPosted: Fri Jun 05, 2015 4:51 pm
by rosbif cuisson 'bleu'
SoF has sky blue slippers iirr, don't know if they are official......